We enjoyed this place. It was an old place and was probably very grand years ago but it still maintained it's sense of grandeur. It was very clean, relaxing, peaceful and quiet, and easily within walking distance of the main sights. The staff were great, very helpful and obliging. And there was a pool in the middle of the inner courtyard.
Cahill
diciembre de 2024
The staff was excellent-friendly and helpful. Breakfast was delicious and cooked to order. Beds were comfortable and the room was well cleaned and stocked every day. The grounds are lovely.
Janet
noviembre de 2023
The property is well located. We did have a car and the parking lot is adjacent. Free parking and easy to take the car in or out as needed. New elevator was awesome! quiet, quick, and smooth ride to the fourth floor. excellent and friendly staff. if I return to Merida I would most definitely stay here
Craig
noviembre de 2022
The beautiful setting in an old magnificent Yucatecan mansion. A fresh oasis in the middle of the city Nice and cozy rooms with balcony with pool views Great lobby We had breakfast several times at the restaurant and found it pleasant and enjoyable. The staff is absolutely amazing and delightful. They are great people! They went beyond the normal service to get us ice, and jars of fresh horchata and tamarind water at the pool. Fantastic!
Adriana
mayo de 2022
Staff very nice and helpful! The one morning we had planned to breakfast at the hotel, it was not available. Other than that the master suite two bedroom and amenities all were good 👍
Clifton
marzo de 2024
The staff...all outstanding. The seating areas with comfortable furniture, abundance of plants and water features. The oversized rooms with a balcony. The location...easy to get to three outstanding parks.
Nancy
enero de 2023
Very friendly staff, always happy to help. Hotel is in a central location with plenty of shops and restaurants nearby. Rooms a decent size.
Adan
noviembre de 2024
The location and parking were very convenient. The grounds and lobby are nice.
Heather
julio de 2023
The old world charm of a world gone by. You can only imagine a time of the Spanish having this hotel as a home. Impressed with the staff and the bed. If we return to Merida it will be to bring some friends to enjoy this amazing place.
Jason
diciembre de 2022
Old fashioned grandeur was lovely. Warm welcome, spacious rooms, very central.
David
noviembre de 2022